The use of multimedia technology contributes to elevate the quality of the learning process, as interacting with a multimedia program complements and reinforces the learning. In this work the Docuschema was the multimedia tool we developed for our experiment, this was carried out with students in an Information Systems course at two Universities of the Chiapas State, Mexico. Our research hypothesis was that Docuschemas, when used for supporting a learning process, offer a clear structure in the declarative information, facilitating its recording in the student’s memory. We have also paid special attention to the more human aspects involved in the use of Docuschemas, collecting data about students and teachers reactions to the Docuschemas, and not basing our conclusions on academic results exclusively.